Faq
Frequently Asked Questions
Find answers to common questions about our products, customization, and ordering process.
Q1. Are you a manufacturer? What certifications do you have?+
Yes. ISO 9001 / ISO 13485 / CE / SGS / CPC available upon product requirements. [cite: 2]
Q2. What is your production capacity?+
- Baby Diapers: 60 x 40 HQ/month [cite: 3]
- Baby Pull-Up Pants: 300 x 40 HQ/month [cite: 3]
- Adult Diapers: 170 x 40 HQ/month [cite: 3]
- Adult Pull-Up Pants: 120 x 40 HQ/month [cite: 3]
- Sanitary Pads: 100 x 40 HQ/month [cite: 3]
Q3. Do you provide free samples?+
Yes. Sample: Free | Express cost: Paid by customer | Preparation time: 1-3 working days. [cite: 4]
Q4. Can you support private-label customization?+
Yes. We support custom Logo & design, Quality (Specifications & materials), Packaging (pcs/bag and bag type), etc. [cite: 5]
Q5. Can I start with a trial order?+
Yes. Ready-to-ship products: Lower MOQ available; OEM order: MOQ depends on product and packaging. [cite: 6]
Q6. What is the production lead time?+
First OEM order: 30 — 45 days | Repeat order: 15 — 30 days. [cite: 7]
Q7. Can I mix different sizes in one container?+
Yes. For example, baby diapers can accommodate 3–4 sizes in a 40HQ container. Size ratios can be customized based on your market demand. [cite: 8]
Q8. What payment terms do you accept?+
T/T, L/C at sight, Alibaba Trade Assurance. [cite: 9]
Have more questions or need custom OEM solutions?
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